Welcome to Carrington House Surgery
Protected Learning time:
We will be closed on Thursday 19/11/20 from 1pm for staff training.
Do not leave your home if you have coronavirus symptoms.
Do not leave your home if you have either:
- a high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss of sense of smell and taste
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do. Only call 111 if you cannot get help online.
Due to Coronavirus we are asking patients to call the Surgery on 01494 523211 to book a telephone appointment. We will NOT be booking appointments at the reception desk until further notice. Thank you for your understanding.
Patients who attend the surgery are requested to wear face masks or face coverings - the exceptions are children under the age of 11, those with disabilities or those with breathing difficulties.
Parents’ guide to using A&E during Covid19
The NHS has produced a useful guide to parents on when to use A&E during the pandemic. Please share the link to this on your website and in patient communications.
View Parents’ guide to A&E during Covid19.
There is also useful information for families – including: talking to children about Covid 19, and emotional support during the pandemic. View families’ information here.
With patients needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, we hope you will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Now Available to Patients of Carrington House Surgery
The Ask NHS mobile app
Nurse Olivia is a virtual nurse who is here to discuss your health concerns, as any clinician would in a person-to-person interaction. Giving you trusted healthcare advice, on demand 24/7, 365 days a year. With the free Ask NHS mobile app you can:
- Check your symptoms anytime, anywhere
- Access NHS 111
- Access an appointment at the surgery
- Get trusted self-care advice by the NHS health
- Find NHS services local to you
To download the free mobile app search for ‘Ask NHS’ in your mobile's Apple or Google Play app store. Alternatively, you can visit http://onelink.to/asknhs for more information.
Named Allocated GP
NHS England require each registered patient to have a named allocated GP. Patients can ask at any time who their named allocated GP is. Patients have the option to request a specific named GP (requests will be considered). However, we do NOT operate a 'personal list' operation at Carrington House, this means patients can choose to see whichever doctor they prefer at the surgery for their care.
How We Use Your Medical Records
Please see the following link on how we use your records How we use your medical records
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access & Parking
We practice from a modern, purpose built building with good access for patients with mobility problems. We provide toilets and have a baby-changing unit located in our accesible patient toilet. We have a small car park available to our patients during consultations only with allocated bays for blue badge holders.